Granda Liturgical Arts

800.425.0828

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Ordering Instructions

By Mail

Granda Liturgical Arts, Inc.
55 East Monroe Street, Suite 3800 
Chicago, IL 60603

By Phone

1-800-425-0828
(Monday-Friday, 9am-5pm CST)

By Email

info@usagranda.com

Payment Procedures

If your total is under $1,000, we require full payment upon order confirmation. If your total is over $1,000, we require a 50 percent deposit upon order confirmation and the balance due upon delivery.

All checks should be made payable to:

Talleres de Arte Granda, S.A.
55 East Monroe Street, Suite 3800 
Chicago, IL 60603

We also accept Visa and MasterCard.

Delivery

Unless otherwise indicated: If your order is in stock, delivery will be in approximately 3-4 weeks. If the order is not in stock, delivery will be in approximately 4-5 months.

Shipping and U.S. Customs Duty

Packing and shipping costs are always included in our catalog prices.

All of our orders are shipped from Spain using UPS Global Express (3-4 business days) unless otherwise indicated.

Customers are responsible for US Customs duties, fees, and taxes. However, it is our understanding that, in the United States, items purchased by a church for church use are duty free.

Cancellations and Changes

An order cannot be canceled, changed, or updated upon receipt of payment.

Return Policy and Damaged Merchandise

Please open the package(s) immediately upon delivery. If an item is damaged please contact us immediately at 1-800-425-0828 and we will replace or repair it at no cost to you.

Our items are individually crafted using traditional artisanal methods and materials. Therefore, each piece is unique and slight variances and imperfections may occur.

If you are not satisfied with an item, you are welcome to return it to us within 30 days of delivery. However, the sale of all custom-made items (including altar cloths, vestments, and statuary) is final (non-returnable, non-exchangeable, and non-refundable).

Custom Designs and Interior Design Consultations

We are proud to offer interior design services and fabrication of custom designed metalwork, statuary, and vestments according to your specifications, budget, and timeline. Please contact us for additional information.

Product Care

All of our products are carefully crafted from high quality materials, and each requires specific care and cleaning.

We recommend regular cleaning of all metalwork specifically targeting dust and fingerprints. We suggest using metal polish sparingly on tarnished areas. Always use 100 percent cotton cloth to clean the metal as other cloths with synthetic materials will scratch the surface.

For vestment care please refer to the vestment section of the catalog for instructions.

For specific product care questions please contact our office.

Discounts

We are pleased to offer all seminarians a 10 percent discount on orders of standard catalog items over $300.

For all inquires or assistance with your order, please do not hesitate to contact us at 1.800.425.0828.


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